Workplace culture is the character and personality of an organization. It’s what makes your business unique and is the sum of its values, traditions, beliefs, interactions, behaviors, and attitudes. A positive culture creates an environment where individuals feel valued, respected, and empowered to contribute their best work.
Research continues to link a strong work culture with desired business outcomes, like improved individual and organizational performance. ERC’s workplace culture surveys measure employees’ perceptions about your organization’s culture. We specifically assess how employees think and feel about the work environment, leadership, communication, and overall organizational practices.
Twelve predictors measured
Thousands of employees surveyed
Three forms of benchmark/comparative data
What Aspects of Culture are Measured?
At ERC, we measure employee feedback using a six-point Likert scale that captures their levels of agreement on various topics. We’ve designed this survey through extensive research and rigorous statistical testing to ensure that all questions and categories are both valid and reliable. Here are some of the aspects that can be measured:
Employee Satisfaction
Employee Values
Growth & Development Opportunities
Team Dynamics
Inclusivity
Leadership Styles
Employee Engagement
Work-Life Balance
Supervision & Management
Respect
Internal Communication
See a Sample Report
See a sample of our comprehensive Workplace Culture report.
How It Works
1
Meet with us to Discuss Your Organization’s Needs
In a brief virtual meeting, we’ll learn about your organization’s needs and goals, share best practices, present options, and recommend the solution that fits best. We’ll discuss the survey, how it’s administered, the process, timing, and the roles everyone will play.
2
Communicate with Employees
We handle the distribution and collection of surveys from your employees, taking that work off your plate. Use our pre-survey announcement templates to invite your team to participate through our easy-to-use online survey platform.
3
Review Results with Our Experts
Along with providing a comprehensive report that includes practical recommendations based on your results, we’ll facilitate a review session with your leadership team. You’ll be able to view the results for predetermined groups to better understand company culture strengths and issues.
What Comes After a Culture Survey?
After your organization completes its culture survey and we’ve gathered feedback from your employees, our team of experts will extract actionable insights to share with you. We believe it’s important to help you understand what this feedback means for your organization—not just hand you a report full of data.
Our report and recommendations will help you make informed decisions on how to address areas of concern, build on your strengths, and improve your organizational culture.
Two Survey Options
Choose the survey that makes the most sense for your organization. ERC offers two options: a Standard Culture Survey and a Pulse Survey.
Employee Pulse Survey
The Pulse Survey is a shorter version of our standard culture survey. This survey helps you gather a snapshot of employee perceptions.
Employee Engagement Survey
The standard Workplace Culture Survey is a longer survey that provides your organization with a comprehensive view of employee perceptions.
Why Choose ERC
Track Culture Trends Over Time
We offer an Employee Net Promoter Score (eNPS) to complement your culture surveys. This metric tracks trends in employee satisfaction, organizational culture, and loyalty over time. The eNPS is a simple yet powerful measurement that gives you a holistic view of your employees’ experience between annual or semi-annual surveys.
Easy & Online
We handle all aspects of survey administration and communication with your employees—including setup, invitations, reminders, and participation updates. We also provide a customizable communication template to help you announce the survey before it launches, helping to maximize participation.
Interactive Reports & Breakouts
Employee feedback is aggregated into an interactive report, giving you the ability to select and export different subsets of the data. We also isolate your data using demographic categories to help understand if levels of engagement vary by group (e.g., department, location, tenure, etc). You select the categories.
In-Depth Analyses by Experts
Our Industrial-Organizational Psychologists apply statistical modeling to extract meaningful quantitative and qualitative results.
Why Measure Company Culture?
Understanding your company’s culture can provide valuable insights to help your organization thrive. Here are some of the benefits and outcomes:
Improve Employee Retention Rates
A strong company culture leads to higher job satisfaction, keeping employees engaged and less likely to leave.
Improve Management Styles
Feedback can guide leaders and managers across your organization in adjusting their approach to better support their teams.
Improve Employee Productivity
A positive company culture motivates employees to perform at their best, increasing focus, engagement, and overall team productivity.
Uncover Underlying Issues
Culture surveys help identify problems that might not be immediately visible, allowing you to make data-driven decisions to address them.
Inform Training & Development Programs
Knowing your cultural strengths and weaknesses can help you identify tailored training and development initiatives.
“ERC is a dynamic, professional organization that provides excellent programs, training, and access to information in a timely, efficient manner.”
– Maria G.
“ERC is my first call for anything that I need help with in the HR space.”
– SueAnn N.
“One of the most valuable things about ERC is they helped us build an initial measurement scorecard, which has evolved so many times over the past seven years.”
– Tony P.
Frequently Asked Questions (FAQ)
Finding the right frequency for culture surveys is all about balance. You want to gather valuable insights without causing survey fatigue, which can lower employee participation rates. Here are some things to consider:
- Annual or Biannual Comprehensive Surveys: Conduct a full company culture survey once a year or every two years. This allows you to track changes over time and compare results with previous surveys.
- Regular Pulse Surveys: Supplement these with shorter, focused pulse surveys every few months. These quick check-ins keep you updated on immediate concerns without overwhelming employees.
- Continuous Feedback Mechanisms: Implement tools for ongoing, continuous feedback. This way, you can address issues as they arise and maintain a dialogue with your team between formal surveys.
Our engagement experts and HR practitioners will dive into the data to pull out key insights and actionable feedback from your employees. We’ll then meet with your leadership team to review the results, helping you understand the findings and determine the next steps.
Get Pricing or More Information
Get pricing for ERC’s Employee Pulse or Workplace Culture Surveys. Have questions? Speak with a workplace culture expert to learn more.
