Strong leadership starts with the right training at every level. Whether you’re developing first-time supervisors, mid-level managers, or senior leaders, we offer practical, real-world training solutions that help leaders at all levels drive business results.

Our programs are designed to build skills that matter on the job. We’ll work with you to build a training program that fits your team, and we deliver it where and how it works best: virtually or in person, across the country.

Emerging Leaders

Regardless of their tenure with your organization, you’ve spent considerable time and resources on the recruitment and development of your employees. Now let ERC’s professional instructors help them transition easily into your work environment. This series will identify professional etiquette in and out of the workplace, tactics for dealing with various generations and personalities, how to communicate professionally, and more.

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Supervisors

Research shows that over half of new managers and supervisors receive little or zero training before assuming their new roles. As a result, these individuals must face new conflicts and challenges head-on and without any preparation. Through our popular Supervisory Training, your supervisors will gain a better understanding of their roles and learn how to become more effective supervisors.

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Middle Management

Middle managers are the linchpin in today’s collaborative work environment. These individuals must manage up and down, think strategically, and solve problems across departmental or divisional lines. This training addresses key issues that managers face and helps them learn the necessary skills for leading, thinking critically, coaching direct reports, understanding emotional intelligence, and recognizing the signs that will help retain and engage talent.

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Senior Leaders

Our senior leadership team training series helps participants discover what it takes to achieve the ultimate competitive advantage of teamwork. This program is for all senior leadership teams or any in-tact team that needs to improve their ability to work together.

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All Training Courses

Thousands of organizations turn to ERC for customized learning and development solutions. We offer engaging, instructor-led training programs on over 100 topics that can be delivered in-person at ERC, at your organization or location of choice, and virtually.

See Courses

Emerging Leaders

Regardless of their tenure with your organization, you’ve spent considerable time and resources on the recruitment and development of your employees. Now let ERC’s professional instructors help them transition easily into your work environment. This series will identify professional etiquette in and out of the workplace, tactics for dealing with various generations and personalities, how to communicate professionally, and more.

Learn More

Supervisors

Research shows that over half of new managers and supervisors receive little or zero training before assuming their new roles. As a result, these individuals must face new conflicts and challenges head-on and without any preparation. Through our popular Supervisory Training, your supervisors will gain a better understanding of their roles and learn how to become more effective supervisors.

Learn More

Middle Management

Middle managers are the linchpin in today’s collaborative work environment. These individuals must manage up and down, think strategically, and solve problems across departmental or divisional lines. This training addresses key issues that managers face and helps them learn the necessary skills for leading, thinking critically, coaching direct reports, understanding emotional intelligence, and recognizing the signs that will help retain and engage talent.

Learn More

Senior Leaders

Our senior leadership team training series helps participants discover what it takes to achieve the ultimate competitive advantage of teamwork. This program is for all senior leadership teams or any in-tact team that needs to improve their ability to work together.

Learn More

All Training Courses

Thousands of organizations turn to ERC for customized learning and development solutions. We offer engaging, instructor-led training programs on over 100 topics that can be delivered in-person at ERC, at your organization or location of choice, and virtually.

See Courses

Training Format & Delivery Methods

We offer flexible formats to meet your needs, whether you’re training a group of first-time supervisors or rolling out leadership development across your organization.

Onsite Training

Onsite Training

Perfect for teams of up 5 to 25 employees. Our onsite programs are led by experienced trainers and delivered in a classroom-style format, either at your workplace or at a location of your choice. We’ll tailor the content to reflect your organization’s culture, priorities, and challenges.

Virtual Training

Virtual Training

Looking to train just a few employees? Our virtual open-enrollment courses are a great fit for individuals or small groups (typically 5 or fewer). These live, instructor-led sessions provide opportunities to connect, reflect, and practice new skills in a supportive online environment.

On-Demand Training Videos

On-Demand Training Videos

Need a flexible option for early-career employees? Our library of 124 on-demand training videos covers essential professional skills, from communication and teamwork to time management and critical thinking. These short videos are ideal for building a strong foundation across your workforce.

Benefits of Supervisory & Leadership Development

Engages & Retains Talent

Employees want to grow, and when they see your organization investing in their development, they’re more likely to stay. Leadership and management training shows a clear commitment to career growth and helps create a culture that values learning, support, and advancement.

Improves Employee Performance

The transition into a leadership or supervisory role is a big one. Without the right tools, even high-performing employees can struggle. Our training helps new and emerging leaders build both the hard and soft skills they need to lead with clarity, empathy, and purpose.

Improves Team Performance

When leaders know how to tap into their team’s strengths, performance follows. Our programs help supervisors and managers understand different roles and personalities, so they can coach more effectively, resolve conflict, and build teams that work well together.

Increases Organizational Efficiency

Strong leaders drive strong organizations. When leaders are equipped to make decisions, manage change, and keep people focused, the entire organization runs more smoothly.

Strategies for coaching individual contributors

Leadership training equips supervisors and managers with skills to align their team's objectives with the broader goals of the organization. This alignment is key to driving organizational performance, as it ensures that every action and decision at the team level is connected to the company's long-term vision.

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Who Benefits from Leadership Training?

Newly promoted supervisor

Supervisors

We help new and experienced supervisors lead with confidence, communicate clearly, and support their teams through the day-to-day challenges of frontline leadership.

Supervisor who has never been in formal training

Managers

Our programs give managers the tools to inspire, influence, and lead across departments.

Supervisor who wants to develop leadership skills

Anyone in a Leadership Position

Leadership isn’t one-size-fits-all. Whether you’re in the C-suite or leading a project team, we provide the skill-building you need to keep growing and contributing at a high level.

Training Topics and Skills

Our programs are built around the skills today’s leaders need most. From managing performance and giving feedback to navigating change and building trust, we offer relevant, actionable training for every stage of a leader’s journey. Whether you’re preparing a new supervisor or sharpening an executive’s leadership presence, we’re here to help your people thrive.

Effective Communication

Dealing with different generations and personalities

Conflict management and resolution strategies

Performance management, including evaluating performance and providing feedback

Leadership during organizational change

Problem-solving and decision-making skills

Fostering diverse talent and perspectives using inclusive leadership

Working with and leading high-performing teams

Bridging the gap between senior leadership and management

Engaging and retaining talent

Understanding team dynamics and building team trust

Delegating, supporting, and directing

Identifying and applying leadership styles

Strategies for coaching individual contributors

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