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HR Insights Blog

communication Difficult People Leadership & Management Listening Techniques negotiation problem solving Relationships Supervisory

5 Things Every Supervisor Should Know About Negotiating

September 23, 2024December 13, 2016 Liz Maier-Liu

Negotiation is simply an exchange of information aimed at reaching an agreement. However, supervisors need to…

5 minute readRead More

communication Customer Service Customers Difficult People Employee Relations & Performance Management training Workplace Policies & Practices

3 Keys to Good Customer Service

April 21, 2024June 6, 2012 Liz Maier-Liu

Good customer service is the heart of every business. It flows from employees who engage internal…

4 minute readRead More

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