Let’s talk about some of the unsung heroes of your organization — the middle managers. They’re often the ones translating the vision of senior leadership into actionable plans for their teams. They’re an essential link that ensures strategies are executed effectively and daily operations run smoothly.
Choosing the right supervisor training program is an important step for HR leaders and business owners looking to set their teams up for success. New and seasoned supervisors often encounter common challenges, from understanding how to effectively manage a team to making decisions that impact their team and the organization. Supervisors are tasked with juggling … Read more
The Highlights: We’ve all had good supervisors and bad ones, and chances are, we remember the characteristics of both pretty vividly. The good ones probably stick out as people who have made a positive impact on our work lives and who have made us more successful in our careers. The bad ones probably showed us … Read more
The Highlights: Workplace conflict is a common challenge that all organizations encounter. The way managers and supervisors handle workplace conflict can have a significant impact on productivity, morale, and employee retention. This guide provides information on various conflict management styles, aiming to assist leaders and HR professionals in training their managers and supervisors with the … Read more
One of the most rewarding aspects of overseeing the NorthCoast 99 program is observing the evolving trends among exceptional organizations in their efforts to attract, engage, and retain top talent. In the latest round of applications, one of the most prominent themes was the prioritization of employee mental health. While it may seem counterintuitive, award-winning … Read more
Cultivating a strong candidate pipeline is essential for any organization’s long-term success. In the Northeast Ohio region alone, 88% of companies surveyed by ERC plan to build their local talent pipeline through internships. While internship programs generally require staff time and resources, they also host a wealth of benefits for the company, including increased brand … Read more
All too often, organizations are reactive in their efforts to retain their workforce. Especially during periods of talent scarcity, companies try to make quick fixes, such as increasing starting pay rates for new hires. While this may remedy the symptoms in the short term, it doesn’t solve the issue of voluntary turnover in the long … Read more
While the field of HR had already been making great strides toward putting the “human” back in Human Resources, the last few years have thrust HR into the limelight in ways we could have never imagined. From a global pandemic to social unrest to a historic labor shortage, HR departments have been asked to shoulder … Read more
