How to Pick the Right Employee Engagement Tool to Learn What Motivates Your Team

Employee Engagement Surveys

Employee engagement is one of the most important drivers of productivity, retention, and company culture. But figuring out how to measure it effectively can feel overwhelming. With so many tools and methods available, it can be hard to know which approach will provide the insights you’re looking for. By understanding the purpose, strengths, and limitations … Read more

What is an eNPS Score and How Can It Help Employers Measure Employee Engagement?

eNPS scale

Measuring how your employees feel about your organization is important for retaining talent and driving engagement. One powerful yet straightforward tool is the Employee Net Promoter Score (eNPS). For HR leaders and business owners who want a quick, ongoing snapshot of employee sentiment, eNPS can serve as an accessible starting point. Understanding eNPS eNPS is … Read more

Span of Control: How Many Employees Should Your Supervisors Manage?

The Highlights:

  • Span of control refers to the number of employees a supervisor or manager is directly responsible for overseeing and managing effectively.
  • Organizations should calculate a supervisor’s span of control by considering their direct reports’ complexity of tasks, experience levels, and amount of support required.
  • A narrow span of control involves fewer direct reports, allowing for more hands-on management, while a wide span of control oversees more employees, encouraging autonomy and efficiency.
Span of Control How Many Employees Should Your Supervisors Manage supervising employees effectively ideal span of control

How many employees do your supervisors manage? Has your organization considered the effects of what narrow or wide supervisory and managerial spans of control mean for your employees and the levels of support and empowerment they receive on the job?

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7 Common Compensation Questions

Types of sources to use, frequency of market studies, handling employee questions about fairness, etc.—these are just a few of many compensation issues and questions that you face every day. We’ve compiled answers to some of the most frequently asked questions we receive related to compensation. 1. What sources do most employers use to benchmark … Read more

New to Management: Training Individual Contributors to Become Managers

Coffee mug that reads "New Boss"

If you’ve been watching first-time managers struggle with the challenges of their new role, you’re not alone—and you’re in the right place. Helping new managers succeed isn’t just about fixing problems as they arise; it’s about giving them the right tools and training from the start. Let’s explore the common challenges they face and how … Read more

What HR Needs to Keep Confidential

The Highlights:

  • Organizations, typically falling to the HR department, is responsible for keeping information like employee records, medical information, background checks, disciplinary actions, and investigation details kept confidential.
  • HR confidentiality is required by laws like HIPAA, FCRA, GINA, FMLA, and ADA to protect sensitive employee information.
  • Keeping certain information confidential protects employee privacy, ensures compliance with legal requirements, and helps maintain trust in the workplace.
What HR Needs to Keep Confidential

HR is not only entrusted with maintaining sensitive information about employee and management issues, but also must protect this information under laws governing confidentiality.

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An Introduction to Employee Engagement Surveys

A laptop with the results of an employee engagement survey

The Highlights:

  • An employee engagement survey is a tool that measures employees’ connection to their work and organization, helping identify ways to improve morale, retention, and productivity.
  • An employee engagement survey can measure areas like job satisfaction, communication, leadership effectiveness, workplace culture, and opportunities for growth.
  • Employee engagement can be measured through comprehensive annual surveys or shorter, more frequent pulse surveys for ongoing feedback.
An image of a laptop showing the results of an employee engagement survey

Not only are employee engagement surveys a common initiative that most organizations conduct these days, but they are necessary for any workplace that wants to achieve and retain a highly productive, competent, and motivated workforce. 

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Are Supervisors and Managers Allowed to Yell at Employees?

The Highlights:

  • While yelling at employees may be legal, research shows it’s generally ineffective and often harms morale, productivity, and workplace relationships.
  • Yelling can sometimes be considered harassment if it’s severe, pervasive, and creates a hostile work environment or targets protected characteristics.
  • HR and leadership are responsible for identifying yelling issues in the workplace and can intervene through coaching, training, and clear policies.
Are Supervisors Allowed to Yell?

Work can be stressful at times. Projects may be piling up or sales goals aren’t being met. Depending on the leadership in your organization, you may come across a supervisor or manager who tends to communicate in a more aggressive fashion, by yelling. A supervisor’s tendency to yell at employees may seem like it is the “wrong” way to manage people. But is it?

Additional Resource

The Ultimate Guide to Training Your Supervisors and Managers

Learn how training your supervisors and managers will help them overcome challenges, motivate those around them, and be more effective in their roles.

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7 Clear Signs Your Leadership Team Needs Training

Leadership Team Meeting where people are frustrated

Effective leadership teams set the vision, drive the strategy, and inspire everyone to perform at their best. But let’s be honest: leading isn’t easy. Even experienced leadership teams can run into challenges that prevent their team from working seamlessly. Issues like lack of trust, poor communication, or working in silos can be signs of a … Read more

Why Every Organization Needs a Compensation Philosophy (And How to Create Yours)

Dollar Bill with a light bulb

Compensation is more than just paychecks; it plays an important role in how your organization recognizes and rewards your employees. It influences everything from attracting top talent to keeping your team engaged. When done right, compensation can drive success for individuals and the organization as a whole. So, how do companies decide what to pay … Read more

Beyond Trends: ERC CEO Kelly Keefe Talks Crafting a Meaningful Employee Experience for 2025 

Around this time each year, we’re flooded with predictions about the “next big thing” in HR for the upcoming year. At ERC, we’ve certainly contributed to these conversations in the past, but for 2025, we’re taking a different approach. Rather than chasing the latest trends, we encourage you to step back and adopt a more … Read more

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