Cindy Torres Essell (Chief People Officer, Heinen’s): Frontline Flexibility, Feedback & Cheese Dip

Is building a truly great workplace about perks and policies? Or about showing up and listening to the people who make the work happen? Meet Cindy Torres Essell, Chief People Officer at Heinen’s, the family-owned grocery company serving communities across Northeast Ohio. Cindy’s path to leadership didn’t follow a straight line, but each chapter shaped … Read more

Austin Merk (President, Universal Oil): Taking Big Swings, Defining Culture & Chili Cookoffs

Meet Austin Merk, President of Universal Oil, a nearly 150-year-old, 100% employee-owned organization. Universal Oil is a distributor of fuels and industrial lubricants serving customers across construction, manufacturing, and transportation, right here in Cleveland. In this episode, Austin shares what it looks like when a new leader takes the helm of a long-standing company and … Read more

Kevin Clayton (Chief Impact & Equity Officer, Cleveland Cavaliers): Diversity, Drive & Donovan Mitchell

Kevin Clayton

What if your DEI work came with a revenue target, developed your next leaders, and grew the business at the same time? Kevin Clayton, Executive Vice President & Chief Impact and Equity Officer at the Cleveland Cavaliers, joins host Sam Clyde Schroeder to show how DEI has become a core business strategy. Kevin breaks down … Read more

Lisa Damour, PhD (Psychologist & Author): Defining Mental Health, Embracing Good Stress & Lessons from “Inside Out”

Lisa Damour

Is stress really the enemy at work, or is it the strength training your team needs to grow? In this episode, Dr. Lisa Damour, psychologist, bestselling author, and co-host of the Ask Lisa podcast, explains why stress is natural, why recovery matters more than trying to remove stress, and how leaders can spot problems early … Read more

Jessica Jung (President, Oswald Companies): Magnetic Culture, Game-Changing Insurance & Superpowers

Jessica Jung

In this episode of What’s Up at Work?, host Sam Clyde Schroeder sits down with Jessica Jung, President of Oswald Companies, to talk about her path to leading one of the country’s top insurance firms. Jessica shares how rolling up your sleeves can model the kind of leadership people want to follow, how to find … Read more

Dave Banyard (President & CEO, MasterBrand): Fighter Jets, Bold Leadership & Lessons from Winston Churchill

Dave Banyard

There’s a side of military leadership most people never see—one built on trust, delegation, and learning through failure. Dave Banyard brings those lessons straight into his position as CEO. In this episode of What’s Up at Work?, Sam Clyde Schroeder sits down with Dave Banyard, President and CEO of MasterBrand, the largest residential cabinet manufacturer … Read more

Micki Byrnes (Chief Communications Officer and Senior Advisor, Adcom): Forest Rangers, ‘Good Cop’ & the Garage Test

Micki Byrnes

In this episode of What’s Up at Work?, host Sam Clyde Schroeder sits down with Micki Byrnes, Chief Communications Officer and Senior Advisor at Adcom, and former President and General Manager of WKYC, to talk leadership, reinvention, and the surprising career lessons learned from decades in the media. From her early dreams of being a … Read more

Kelly Keefe (President & CEO, ERC): Networking Hacks, Leading with Curiosity & Strangers on the Ski Lift

Kelly Keefe, President & CEO of ERC

Kelly Keefe, President and CEO of ERC, shares the highs and lows of stepping into a new leadership role 30 days before the world shut down. She also shares strategies she’s used to connect more deeply, lead more intentionally, and tap into the power of her peers. You’ll hear about her non-traditional career path from … Read more

Kristin Warzocha (CEO, Greater Cleveland Food Bank): Community Impact, Employee Love & Roller Skates

Kristin Warzocha

Is it possible for a nonprofit to pay above-market wages and still thrive? Kristin Warzocha, President and CEO of the Greater Cleveland Food Bank, says yes—and she’s got the results to prove it. In this episode of What’s Up at Work?, Kristin joins host Sam Clyde Schroeder to talk about building an award-winning culture in … Read more

Turn Employee Training into Real Results: A Practical Guide for Leaders

Making Training Stick

Most individuals leave a training session energized, only to walk back into an overflowing inbox, tight deadlines, and routines that pull them right back into old habits. Without a chance to put new ideas to work, they fade fast. That’s why training has to include real‑world practice. In our recent “What’s Up at Work?” podcast, … Read more