ERC is very pleased to announce a new recognition program for Northeast Ohio HR professionals in 2013 – The HR Awards. This program is a joint collaboration between ERC and the Cleveland Society for Human Resource Management (CSHRM). The HR Awards recognize Northeast Ohio HR professionals who have demonstrated excellence in the field of human resource management. The awards honor all levels of HR practitioners, from individuals in local SHRM student chapters to HR executives.
An Employer’s Guide to Social Media & Mobile Device Policies
As new technology continues to shape the workplace and the use of social media and mobile devices at work becomes more widespread, organizations must create and enforce employment policies to protect themselves from the risks and liabilities associated with these new applications for working. Here’s a short guide which contains important tips and guidelines for creating social media and mobile device policies.
3 Keys to Good Customer Service
Good customer service is the heart of every business. It flows from employees who engage internal and external customers, meet their needs, and exceed their expectations. Good customer service creates a “wow” experience for your customers, leaves a positive impression, encourages repeat business, and ideally refers other customers to your organization. So how do you get your employees on-board? Here are 3 critical elements of good customer service.
4 Questions Every Manager Needs to Answer
Successful, effective performance management by managers essentially boils down to simply answering 4 key questions for your employees.
Drug Testing Policies in the Workplace
Drug testing has become a hot button political issue with the 2012 report by the National Conference of State Legislatures that 28 states across the country have either considered or passed legislation establishing drug testing requirements for individuals enrolled in various types of public assistance programs, including unemployment benefits. The constitutionality of many of these laws is currently in question, but what do drug testing policies look like outside of the realm of the State?
10-Step Guide for Your Company Summer Picnic
The annual company summer picnic or outing is a tradition for many organizations and a time to get creative to give your staff and their families a memorable experience. We’ve compiled a 10-step guide to creating a fun and unforgettable summer picnic for your employees which includes suggestions for possible local venues, entertainment, activities, food, and tips for managing the logistics.
How Employers Can Fill the Skill Gap
Organizations across the region continue to face challenges in finding the right employees and talent. What’s the solution to this dilemma? We weigh in on the skill-gap problem facing many employers and several practical things you can do to obtain the skills you need.
Make a Difference in Productivity and Your Bottom Line!
ERC encourages you to select CareWorks as your new MCO. CareWorks can help make a difference in the health and productivity of your employees and your bottom line. There are no direct costs for an MCO, fees are already included with your BWC premium. As Ohio’s most selected MCO,* CareWorks:
2012 Manny Award Winners
Congratulations to the 2012 winners of the Manny Awards. The Manny Awards, hosted by Inside Business magazine, honor manufacturing excellence in Northeast Ohio. ERC members who received honors in 2012 are: Freeman Manufacturing & Supply Company, GrafTech, Olympic Steel, Inc. and PartsSource, Inc.
ERC Releases Wage and Salary Data for Northeast Ohio
ERC, Northeast Ohio’s leading publisher of local workplace information and salary data, has released the results of its 2012 annual wage and salary surveys. These surveys serve as a critical compensation benchmarking resource for employers across Northeast Ohio that are looking to stay competitive in the region by attracting and retaining top talent.
How to Pay a Fair Salary: 5 Principles
It probably seems like some of your employees are never satisfied with their salaries and that fair pay is always an issue needing to be addressed with either job applicants or current employees. If your organization and its managers haven’t heard the following questions and complaints from your current or prospective workforce, consider yourself among the lucky few…
7 Things You Might Not Know About Salary Survey Data
Being a well-versed salary survey user is an important part of managing employee compensation at your organization. After all, salary surveys are the leading source for setting pay rates.
